Authors - Sunil Jagannath Panchal, Gajanan Madhavrao Malwatkar Abstract - This research deals with the persistent challenges of document man agement in higher education institutions which focuses on the development of a digital support tool for Mariano Marcos State University (MMSU). Traditional paper-based systems and fragmented repositories often result in inefficiencies, duplication of work, and risks of data loss. The project adopted the Agile Devel opment methodology with emphasis on flexibility, collaboration, and iterative improvement. The d-T.R.A.I.L. system was built using JavaScript, PHP Laravel, HighCharts, and MySQL, integrating features such as tagging, repository man agement, granular access control, and collaborative modules like Teams. These functionalities were designed to streamline document organization, retrieval, and secure sharing across diverse academic and administrative units of the Univer sity. A User Acceptance Test (UAT) was conducted involving 70 participants from different MMSU offices that utilizes a Likert scale to measure satisfaction. Re sults yielded an overall mean score of 4.36 which was interpreted as Very Satis factory. High ratings were recorded for productivity, user-friendliness, and doc ument organization, while scalability received the lowest score which indicates an area for future enhancement of the system. The findings demonstrate that the system effectively improves workflow efficiency, accessibility, and accountabil ity, while aligning with national digital transformation policies.
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