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Friday April 10, 2026 12:15pm - 2:15pm GMT+07

Authors - Tiurida Lily Anita, Siti Nahdiah, Muslikhin Muslikhin, Mohd. Nor Shahizan Ali
Abstract - Despite the importance of Allied Healthcare professionals in healthcare service delivery, low professional development opportunities, a high turnover rate, and a shortage of workers in India are some of the challenges that are affecting Allied Healthcare professionals’ retention. The purpose of this research is to explore the po tential of Internet of Things (IoT) solutions and Big Data analytics, coupled with infor mation and communication technology (ICT) as a solution to Allied Healthcare profes sionals’ retention strategies. The purpose of this paper is to propose a conceptual frame work that can be achieved by utilizing Internet of Things solutions coupled with Big Data analytics as a solution to Allied Healthcare professionals’ retention strategies by utilizing theories such as Technology Acceptance Model theory, Job Demands-Re sources theory, Social Exchange Theory, among others. The paper concludes that ICT is a resource that can be utilized to reduce job stress, enhance effective communication, and provide career opportunities for Allied Healthcare professionals; whereas Big Data analytics coupled with Internet of Things solutions can be utilized to predict potential risks that may affect Allied Healthcare professionals’ retention. The proposed concep tual framework offers a theoretical understanding of the digital revolution of human resource management practices in healthcare services.
Paper Presenter
Friday April 10, 2026 12:15pm - 2:15pm GMT+07
Virtual Room F Bangkok, Thailand

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